Administrative Executive (Village Hotel Sentosa)

Responsibilities

• Provide administrative support to the various Heads of Department by encoding correspondence, reports & documents, handling or screening of incoming calls and random visitors, setting meeting with various departments and clients.
• Assist in raising Purchase Requisitions and monitoring purchase related items including but not limited to Goods Received/Service Accepted (GRSA) and capex progress monitoring for all departments.
• Acts as liaison between various departments and Hotel manager and make follow-ups to different departments, company, person any pending documents as requested by the Head of Departments including the status thereof.
• Schedules and coordinates appointments, meetings and events, including registration and travel arrangements as necessary.
• Assists with customer inquiries and problem resolution as well as completion of management reports which requires input from all departments as well as monitoring guests’ reviews and staff compliments.
• Manage all inward and outward correspondence of the hotel to ensure timely and accurate receipt and dispatch of the same.
• Set-up and maintain Management Office’s correspondence files and ensure safe custody and confidentiality.
• Stock up stationery and ensure all office/equipment are of good working conditions.
• Provides support in ensuring all compliance matters are adhered to in accordance with the guidelines set out.
• Any other responsibilities or projects assigned by the Hotel Manager and Heads of Department.

Requirements

• Minimum of 2-3 years of experience in a similar position at this level.
• Demonstrated experience providing administrative support in a fast-paced, multi-task environment.
• Excellent organizational, interpersonal, and communications skills
• Ability to handle internal and external contacts at all levels with sensitivity and professionalism.
• Strong ability to maintain and treat highly confidential information with absolute discretion.
• Very presentable, with an approachable yet confident personality, demonstrating flexibility and a positive can-do attitude.
• Highly adaptable, resilient, and able to work under pressure and meet tight deadlines with limited supervision and minimal direction.
• Maintains high performance standards: ensuring that all work is effectively complete, monitors the progress of work against schedules and departmental requirements, works effectively by using a highly collaborative style