Area Revenue Manager (Serviced Residences Cluster)

Responsibilities

Reporting to the Area General Manager and to Area Director, Revenue Management, you will be part of a performance-driven revenue management team that manages serviced residences and hotels in Singapore.

In your role, you will work with property/cluster-level and overseas revenue teams to maximize overall serviced residence revenue and profitability for the portfolio, driving market share at each property through strategic and in-depth evaluation and analysis of business, mix, distribution channels and overall rate/inventory management in all market segments.

1. Use available tools and data to optimize yield through proactive inventory and rate management across all serviced residence properties.
2. Work closely with the Sales team to align pricing and inventory strategies with sales-driven business, ensuring total revenue optimization.
3. Monitor booking pace and performance by segment; cover shortfalls through tactical promotions and online channel activations.
4. Manage OTA and brand website content, rates, and availability, ensuring alignment with overall revenue strategy.
5. Provide input to the budgeting and forecast process, especially around long-stay demand patterns and market segment contributions.
6. Track and evaluate market trends, competitive set pricing, and key demand periods to inform strategy.
7. Lead initiatives to digitize and streamline revenue management processes tailored for serviced residence model, improving decision speed and consistency.
8. Contribute to the development of future revenue management structures and processes to ensure integration and alignment with Corporate Office strategies.
9. Prepare business performance updates and reports for management.
10. Undertake any other ad-hoc duties as assigned.

Requirements

1. Degree in Hospitality Revenue/Yield Management or related discipline
2. Minimum 2 years of experience in a revenue management role in a supervisory capacity
3. Possess full understanding of the principles of forecasting and analysis
4. Proficiency in Microsoft Office, software programs, and automated systems