Assistant Director of Sales (Village, Outpost, Barracks, Oasia) - Sentosa Cluster
Responsibilities
- Fulfil the assigned Key Performance Indicator (KPI) targets.
- Proficient in account management and forecasting methodologies for business gains.
- Proficient in the presentation and selling of designated products and services.
- Proficient in the company’s lead generation, selling, and conversion processes.
- Proficient in applications of the company’s sales systems and tools, and processes.
- Proficient in the management of events – bookings, amendments, payments, and reviews.
- Ensure clients remit agreed payments promptly to reduce exposure to financial risks.
- Review the performance of the assigned portfolio and present solutions to gaps periodically.
- Gather and share intelligence within local anti-competition rules to benefit business planning.
- Foster collaborative relationships with key-linkage and operational teams.
- Collaborate and optimize revenues with the Revenue Manager.
- Attend client events and provide service as and when needed.
- Respond to internal and external customers in a timely and professional manner.
- Adhere to statutory regulations and internal guidelines and Standard Operating Procedures
- Undertake department projects and duties as may be assigned diligently and professionally.
- Exude professionalism as guided by the Far East Hospitality Employee Handbook.
Requirements
- Minimum Diploma in Marketing & Business Administration or equivalent.
- Minimum 5 years' experience of same capacity in hospitality industry, focusing on travel trade
- Able to lead, manage & motivate a team meet sales goals.
- Hands-on approach in solving challenges and a good team player.
- Possess excellent organizational, interpersonal, time management and IT skills.
- Strong oral & written communication skills.
- Able to multi task to meet close deadlines under fast -paced environment.