Assistant F&B Manager (Village Hotel Sentosa)

Responsibilities

• Train, motivate, discipline and supervise the work of the employees in Banquet.
• Attend and participate in all required meetings on a regular basis.
• Supervise the team members on shift. Ensure that they are well groomed, properly attired, and personal hygiene level (i.e. fingernails trimmed, waiters shaven etc.) to ensure strict adherence to the Hotel’s standards of quality service.
• Ensure proper care, security and maintenance of hotel equipment through proper supervision of service personnel
• In charge of all stewarding stores and equipment for Food & Beverage Department.
• Control and reduce all expenses including labour cost, breakage etc. Ensure department cost is within budget.
• Ensure that F&B control procedures are adhered to and that all food and beverage are issued with proper chits of charging.
• Attend to guest complaints, problems or situation and take prompt, corrective action, ensuring the highest degree of guest satisfaction

Requirements

• Diploma in Hospitality or F&B Service
• At least 3 years of working experiencein relevant field
• Positive attitude and team player
• Good customer service and interpersonal skills