Assistant Housekeeping Supervisor (Village Cluster)

Responsibilities

• Direct and guide Room Attendants to maintain high standards of cleanliness, tidiness, and safety in guest rooms, bathrooms, corridors, and service areas.
• Conduct regular inspections of cleaning equipment and machinery to ensure proper functioning
• Perform room and public area checks using standardized inspection checklists for all room types and service areas
• Organize, prioritize, and delegate room assignments to ensure efficient room turnover
• Conduct daily briefings with employees and maintain effective communication within the department.
• Ensure Lost & Found items are handled according to SOPs and floor pantries are stocked with adequate supplies.
• Report maintenance issues within assigned area to the Housekeeper.
• Ensure compliance with company policies, guidelines, work processes and standard operating procedures by providing guidance to junior staff and new hires to ensure adherence to the requirements.
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally. 

Requirements

• Minimum GCE ‘O’ level or equivalent
• At least 2 years of housekeeping experience in a hotel setting with supervisory exposure preferred
• Strong attention to detail
• Good communication and interpersonal skills
• Willing to work rotating shifts, weekends and public holidays