Associate (Temporary, 5-months)

Responsibilities

•       Conduct data validation on customer satisfaction data extracted and provided by the fieldwork partner.
•       Coordinate and track status of customer satisfaction fieldwork data collection with appointed fieldwork partner
•       Conduct quality checks and provide feedback on data validation and reporting.
•       Identify quality risks and report to the team to seek resolution.
•       Organise qualitative customer satisfaction feedback and report formatting in Microsoft PowerPoint.
•       Ensure format consistency of reports to be generated.
•       Conduct any desktop research on competitors, where necessary.

Requirements

•       Strong knowledge of data analysis techniques using Microsoft Excel

•       Attention to detail

•       Good in Microsoft Excel and PowerPoint