Banquet Assistant (Village Hotel Sentosa)

Responsibilities

• Review basic banquet event orders and follow up on special requests
• Organize and be responsible for the final set-up arrangement of the event
• Ensure that tables are set according to standard 
• Greet guests at the event hall entrance and seat them
• Present menu and explain all menu items including the daily specials
• Serve and clear food and beverage items in an unobtrusive and professional manner
• Handle money transactions and be responsible for a cash float
• Assist in the opening and closing of the beverage inventory
• Manage problems relating to guest satisfaction and escalate complaints to the manager on duty where necessary
• Report to the manager on duty on any accident that happens immediately no matter the severity
• Recognize and address potentially intoxicated, disruptive, or undesirable guests
• Perform any other duties assigned by supervisors, carrying them out diligently and professionally

Requirements

• PSLE or equivalent
• Excellent communication, interpersonal and leadership skills
• Willing to work rotating shift including weekends and public holidays