Requisition ID:  10851

Duty Manager (Village Hotel Sentosa)

Job Expectations

  • Overseeing and ensuring that hotel operations run smoothly.
  • Providing guests with a comfortable stay by ensuring that guest rooms, public areas, lobby, and other facilities are well-maintained.
  • As a leader, nurture a high-performance culture within the Front Office department.
  • Collaborate with Housekeeping to ensure that guests will be able to experience a clean and comfortable stay.
  • Collaborate with Security to ensure efficient surveillance of the property and proper reporting/ follow-up of incidents.
  • Be updated on the trends, evolving guests’ expectations, and changing needs relating to accommodations, services, and facilities.
  • Identifying and implementing ways on how to improve organisational effectiveness.
  • Ensuring maximum utilisation of rooms to boost the revenue for the organisation.


  • O-Levels or equivalent.
  • At least 5 years’ of relevant experience in hotel operations and management.
  • Able to work rotating shifts, weekends and Public Holidays.
  • A team player with excellent interpersonal communication skills, positive attitude, enthusiasm, and initiative.
  • Knowledge in Opera System.
  • Able to lead the team and drive results.