Housekeeper (Village Hotel Sentosa)

Responsibilities

• Supervise the duties of chambermaids and to ensure that they carry out an orderly housekeeping work as well as maintain the general cleanliness of the houses/apartments and common areas in accordance with the standard work requirements.
• Conduct thorough checks on the condition of fixtures and fittings and building components within apartments prior to check-in and after check-out, and initate action on any defective or missing items for replacement
• Attend to complaints and requests from tenants expeditiously, ensuring good customer service at all times.
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for staff to carry out their duties.
• Recommend solutions for operational problems in work schedules, personnel utilization and other non-scheduled jobs.
• Recommend procedures and policies for housekeeping operations to keep abreast of current standards and procedures.
• Train employees in proper housekeeping procedures and appropriate performance of duties.
• Evaluate and make recommendations concerning cleaning products and equipments, order and maintain sufficient inventory of housekeeping supplies and equipment.

Requirements

• O-Level or equivalent
• At least 3 years of supervisory experience in Hotel Housekeeping
• Proactive, meticulous and able to perform strenuous activities and handle heavy load