IT Infrastructure Specialist/Lead (Business Solutions)

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

About the role

The Infrastructure Technology Specialist/Lead supports the Infrastructure Services team in designing, delivering, and maintaining infrastructure components that enable business solutions across Far East Organization.

This role is suitable for a technically strong infrastructure professional who has gained hands-on experience and is ready to take on broader responsibilities in solution design, vendor management, and team collaboration. This position provides a pathway toward future roles in infrastructure management or solution leadership. You will gain direct exposure to project delivery, vendor engagement, and infrastructure standardization initiatives across multiple business units, including Hospitality, Retail, and Real Estate.

Responsibilities

Solutioning and Design (≈70%)

• Support the design and implementation of infrastructure solutions for new property developments, hotel openings, and business initiatives..
• Assist in developing network, voice, and security architectures, with emphasis on Cisco Meraki (Wi-Fi, switching, and firewalls).
• Prepare technical proposals and documentation, and present solution options to internal stakeholders.
• Participate in integration design between infrastructure systems and hospitality-related applications (HSIA, IPTV, PABX, Door Lock, CCTV).
• Collaborate with internal teams and external vendors to ensure solutions meet technical and business requirements.

Operations, Governance, and Security (≈30%)

• Support day-to-day operations across infrastructure platforms (networking, compute, storage, cloud, and security).
• Work closely with other Infrastructure Leads, the Operations team, and Engagement Managers to resolve escalated issues, ensure service continuity, and maintain overall system reliability.
• Participate in system health reviews and identify opportunities for operational improvements.
• Assist in managing vendor performance to ensure service levels, cost effectiveness, and quality delivery.
• Support governance and security activities, including compliance checks, access management, and audit documentation.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 3 to 6 years of experience in IT infrastructure design, implementation, or operations, preferably in hospitality, real estate, or similar environments.
• Strong technical knowledge in networking technologies, especially Cisco Meraki.
• Familiarity with hospitality infrastructure systems such as HSIA, PABX, IPTV, Door Lock, and CCTV.
• Experience working with vendors and service providers, reviewing technical proposals, and coordinating delivery.
• Working knowledge of Microsoft Azure and security fundamentals (firewall policies, access control, vulnerability management).
• Good documentation, analytical, and problem-solving skills.
• Able to communicate clearly with both technical and non-technical stakeholders.
• Organized, dependable, and proactive in follow-up and execution.

Preferred Certifications

• CCNA or equivalent
• Cisco Meraki Associate or Specialist certification
• ITIL Foundation
• CompTIA Network+ or Security+

Work Environment

• Collaborative team culture with mentorship from experienced Infrastructure Leads.
• Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades.
• Exposure to cloud-managed networks, enterprise platforms, and modern security frameworks.