IT Infrastructure Specialist/Lead (Infrastructure & Operations)

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, family care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

About the role

The Infrastructure Specialist / Lead supports Group IT’s Infrastructure Services team in ensuring the reliability, security, and operational readiness of enterprise infrastructure platforms across the Group.

This role focuses on infrastructure operations, cybersecurity controls, service stability, and vendor management, while also supporting infrastructure solutioning and project delivery for corporate improvements and technology refresh initiatives.

Responsibilities

Infrastructure Operations & Service Stability

• Support day-to-day operations across corporate infrastructure platforms including:
• Network (LAN/WAN/Wi-Fi), Internet connectivity, segmentation
• Servers/virtualization (on-premise and cloud)
• Identity & access (AD/Entra ID), DNS/DHCP
• Email & collaboration platforms (Microsoft 365)
• Backup, recovery, storage and monitoring
• Troubleshoot and resolve escalated infrastructure incidents with internal teams and vendors.
• Perform system health checks and service reviews, driving continuous reliability improvements.
• Maintain operational documentation such as runbooks, escalation procedures, and system references.
  
  

Cybersecurity, Governance & Resilience

• Support infrastructure security controls including: endpoint posture, firewall/access controls, vulnerability remediation, security logging/monitoring, and privileged access practices.
• Contribute to patching, access reviews, change governance, and post-incident corrective actions.
• Support backup operations, recovery testing, and disaster recovery readiness.
  
  

Vendor / MSP Oversight & Project Support

• Coordinate with vendors and managed service providers (MSPs) to ensure quality delivery and timely follow-ups.
• Support technical inputs for procurement, evaluation, and service acceptance activities.
• Assist infrastructure solutioning and delivery support for corporate enhancements and technology refresh projects.

Requirements

• Bachelor’s degree in Computer Science, Engineering, or related discipline.
• 3–7 years of relevant experience in infrastructure operations, implementation, and/or support (level dependent).
• Strong working knowledge in: networking, servers, cloud, identity, Microsoft 365, backup/DR, monitoring, and security controls.
• Familiarity with Microsoft Azure and infrastructure security practices is preferred.
• Certifications are a plus: CCNA, CompTIA Network+/Security+, ITIL Foundation, Microsoft Azure certifications, security certifications (CCSP/GSEC).
• Strong documentation, problem-solving, and stakeholder communication skills.

Work Environment

• Collaborative team culture with mentorship from experienced Infrastructure Leads.
• Opportunities to work on diverse and visible projects, including new hotel openings and infrastructure upgrades.
• Exposure to cloud-managed networks, enterprise platforms, and modern security frameworks.