Room Attendant (Islandwide)

About Us

Far East Organization is a Christian Enterprise, which develops real estate and operates businesses by serving with grace, love, integrity and honesty. Together with its Hong Kong-based sister company Sino Group, they are one of Asia’s largest real estate groups, with operations in Singapore, Malaysia, Australia, Japan, China (Mainland and Hong Kong) and USA.

Far East Organization is the largest private property developer in Singapore, having developed over 780 developments across all segments of real estate including 55,000 private homes in Singapore since its establishment in 1960. Far East Organization includes three listed entities: Far East Orchard Limited, Far East Hospitality Trust and Yeo Hiap Seng Limited.

Far East Organization is the winner of 14 FIABCI World Prix d’Excellence awards, the highest honour in international real estate. In 2022, Far East Organization is listed as top 50 of The Straits Time’s Singapore Best Employers Study. We believe in taking care of the total well-being of our people as they grow with us. We nurture a community where talent is developed and recognised, innovative ideas are encouraged, and achievements celebrated.Our health and well-being benefits provide physical, mental and spiritual support to our people and their families. In addition to annual leave, performance bonus, medical and insurance coverage, you can anticipate the provision of birthday leave, birthday benefits, care leave, flexible benefits, staff rebates at F&B outlets, and special rates at our hotels, both locally and overseas. We empower you in your engagement with the wider community by providing varied activities to experience different opportunities to serve and contribute to the community.

Responsibilities

• Clean and prepare guest rooms/serviced apartments and public areas, including making beds, dusting, vacuuming, sanitising, and restocking amenities.
• Maintain overall cleanliness of hotel/ serviced apartment, including corridors, carpets, service lift landings, furnitures, pantries, and other common areas.
• Restock and organize housekeeping trolley and supplies.
• Handle guest requests promptly and courteously, including collecting/returning room service trays, delivering amenities, and managing guest laundry and linen.
• Report maintenance issues, room discrepancies, safety hazards, and lost & found items promptly according to standard operating procedures.
• Ensure proper handling of master key during sign-in and sign-out to maintain security.
• Perform periodic deep-cleaning (e.g. curtain changes, high dusting, stainless steel polishing, carpet shampooing) and special projects (e.g. stock-taking, setting up show flat) to ensure the utmost comfort and safety for guests.
• Adhere to grooming, safety, and hygiene standards, and perform other duties assigned by supervisor.

Requirements

• Willing to work rotating shifts, weekends and public holidays.
• Team player with positive attitude and ability to work under pressure in a fast-paced environment.
• Prior housekeeping or hospitality experience preferred.