Requisition ID:  8185

Senior / Guest Service Assistant (Oasia Hotel Downtown)


  • Work closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries
  • Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures
  • Establish contacts with house guests/ long staying guests and renders assistance when neccessary
  • Make courtesy calls to guests
  • Requisite and keep stock of promotional materials for daily operations
  • Ensure efficient and courteous services in baggage, transport handling and general enquiries


  • O-Level or equivalent
  • Willing to perform rotating shifts
  • Positive attitude with outgoing personality and good communication skills
  • Experience in hospitality and knowledge of Opera will be advantageous